Job Description

Front Desk/Insurance Coordinator

A highly respected private dental office in the Stuart, FL area is seeking an experienced Front Desk/Insurance Coordinator to join our team as a long-term addition to our practice. We are committed to providing exceptional patient care and outstanding customer service, creating a welcoming environment where patients feel comfortable, valued, and well cared for from the moment they walk through our doors.

We're looking for a professional, mature, and dependable team player who takes pride in their work and is passionate about helping patients navigate their dental care experience. The ideal candidate is detail-oriented, proactive, and enjoys building genuine relationships with patients while delivering a high level of service. This individual should be confident discussing insurance benefits, answering account-related questions, and helping patients better understand their treatment and financial responsibilities.

If you are motivated, take initiative, communicate professionally, and enjoy contributing to a positive and supportive team culture, we'd love to hear from you.

Schedule

Full-Time Monday through Friday

Compensation & Benefits

Pay: $25.00 - $27.00 per hour, based on experience

Benefits Include:

• Medical, dental, vision, and life insurance
• Paid Time Off (PTO)
• Paid holidays
• 401(k) options
• Monthly bonus opportunities

Key Responsibilities

• Greet and assist patients with professionalism and exceptional customer service
• Verify dental insurance benefits and eligibility
• Submit and track insurance claims
• Review treatment estimates and explain insurance coverage to patients
• Answer patient questions regarding insurance, billing, and account balances
• Process patient payments and maintain accurate financial records
• Manage collections and outstanding account balances professionally and effectively
• Coordinate patient scheduling and maintain an efficient daily schedule
• Support a positive patient experience while helping ensure smooth office operations

Qualifications

• Previous dental front office experience required
• Strong dental insurance verification experience required
• Dental PPO insurance knowledge required
• Collections experience required
• Experience with Open Dental preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Professional, dependable, and self-motivated
• Ability to build rapport with patients and work effectively as part of a team

If you're an experienced dental professional looking to join a supportive team that values excellence, patient care, and professional growth, we encourage you to apply.

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